Guest Favorite! Big Bear Lake Home!

Entire home in Big Bear Lake, California

10 guests
4 bedrooms
9 beds
3 baths

Rated 5.0 out of 5 stars.

22 reviews

Hosted by Joan

3 years hosting

Listing highlights

Top 10% of homes

This home is highly ranked based on ratings, reviews, and reliability.

Exceptional check-in experience

Recent guests gave the check-in process a 5-star rating.

Peace and quiet

This home is in a quiet area.

Some info has been automatically translated.

♡ Guest Favorite Modern Family Home
♡ 5 Stars! ☆☆☆☆☆
♡ Hot Tub
♡ Location location location!
♡ Private hot tub under the stars and pine trees
♡ Firt Pit
♡ Fireplace
♡ 4 bedrooms
♡ 3 bathrooms
♡ Wine fridge
♡ Game room
♡ Pool table
♡ Ping Pong
♡ Movie night in the most comfortable sofa ever!

Location location location! Close to everything! The Village, Moonridge Corridor, Zoo, Snow Summit, Bear Mountain, hiking, boating, shopping, grocery stores.

Max guest capacity 10 guests.

The space
Location location location! Close to everything! The Village, Moonridge, Zoo, Snow Summit, Bear Mountain, shopping, grocery stores. Your larger family or two small families will love our beautiful and comfortable newly remodeled modern mountain chalet! Recently upgraded from head to toe with all that you and your loved ones will need for a most memorable vacation and within a blocks walk to the shuttle pick up to get to the slopes for a day on the mountain or enjoying the bike park in the summer months. Gourmet kitchen, dining room, entertainment room, ultra comfortable family sofa for movie nights around the fireplace, hot tub, S'mores around the firepit and a very large fully enclosed back yard complete with patio furnishings and a brand new BBQ. This is the perfect escape for a larger family in a very nice and quiet neighborhood.

Other things to note
Please read below prior to confirming your booking to be sure you agree to all rules and regulations.

RENTAL AGREEMENT
GUEST USE: This Property is for the sole use as a personal vacation residence by Approved Guests. Guest is responsible for any Guests that use the Property during the term of this agreement, including Minors. Guest may not exceed Max Occupancy for Property at any time. If the Property is used, in any way, by more than max allowed Guests, (i) Guest and all others may be required to immediately leave the Property or be removed from the Property; (ii) Guest is in breach of this Agreement; and (iii) Guest forfeits its right to return of any monies collected. Guest accepts the responsibility to properly maintain the Property during occupancy and agrees to replace or repair and pay for any breakage, damage, or loss caused by you or your visitors during occupancy, other than normal wear and tear. Guest shall be responsible to ensure that all persons on the Property comply with all terms of this Agreement, all laws and all rules of the Homeowners Association where the Property is located. Guest shall be liable for any and all damages or fines that arise from noise complaints called on the Property. Minimum fines for noise violations start at $500 and can increase significantly for repeat offenses or for other gross violations by Guest or other occupants of the Property.

NO EVENT/PARTY POLICY: Unless otherwise authorized in writing by Manager, no gatherings, loud celebrations, amplified music such as a DJ, large speakers, parties or other private events (collectively “events”) are to be held at the Property during your occupancy. Holding an event without receiving prior approval, permit or permission from Manager is considered an abuse and breach of this Agreement and cause for immediate termination of Occupancy. In this event, Guest will forfeit all monies, including security deposits.

APPROVED GUESTS, GUEST RESPONSIBILITY AND USE OF PROPERTY: Approved Guests are persons who will occupy the Property. No unlawful activity or any other activity that constitutes a nuisance is permitted on the Property. Approved Guests take full responsibility for all lost or broken items, and any damages to the Property of any kind.

TERMINATION OF OCCUPANCY: Upon termination of occupancy, Guest shall: (i) return all copies of all keys or opening devices to the Property, including any common areas; (ii) vacate the Property and surrender it to Manager empty of all persons at agreed upon time; (iii) vacate any/all parking and/or storage space; and (iv) deliver the Property to Manager in the same condition less ordinary wear and tear as received upon arrival.

SYSTEM(S) FAILURES: In the event the Property sustains a failure of a system, including but not limited to water, sewer, HVAC, septic, electrical, gas, plumbing, mechanical, appliances, heat pump, ventilating, cable, internet, pool, hot tub or other system or structural systems, neither the Property owner nor the Manager shall be liable to Guest for damages, and no refunds or discounts will be given for such failures, nor will Property owner nor the Manager be responsible for ruined or damaged items including but not limited to spoiled food due to refrigerator failure, etc. However, Manager will make a reasonable effort to promptly repair or replace the failed system or equipment, and in such event, Guest agrees to permit Manager or its service provider to have reasonable access to the Property to inspect and make such repairs. In certain cases, repairs may not be available to be scheduled until prior to check out, depending upon vendor availability.

MAINTENANCE AND REPORTING: Guest shall properly use, operate and safeguard the Property including, if applicable, any landscaping, furniture, furnishings, appliances and all mechanical, electrical, gas and plumbing fixtures, and keep them clean and sanitary. Guest shall immediately notify Manager of any problem, malfunction or damage. Guest shall pay for all repairs or replacements caused by Guest, excluding ordinary wear and tear. Guest shall pay for all damage to the Property as a result of failure to report a problem, malfunction or damage in a timely manner.

UTILITIES RESPONSIBILITY: Depending upon the length of your stay and whether or not there is pool/spa heat involved, our owner may offer a courtesy cap on utilities. Please inquire about what, if any, utility cap there may be. This is mainly related to stays that are not short term, but may include short term.

UNFORESEEN CIRCUMSTANCES: Manager will not assume liability for any loss, damage or inconvenience caused by but not limited to the following: weather conditions, natural disasters, pests, construction, acts of God, or other reasons beyond its control. There shall be no refunds or discounts available as such instances are beyond the control of Manager. It is highly recommended that Guest consider purchasing travel and/or rental insurance.

PRIVATE POOLS AND SPAS: Some of our properties feature private pools and spas. Pools and spas are serviced and cleaned regularly. Some of our pools may be heated during the winter for your use and enjoyment upon request. Some are not available to be heated. Please contact a representative as to the cost of pool heating, if applicable. Tampering with the thermostat to increase the temperature will result in an additional charge of $200 per day and will be deducted from security deposit. All of our pools and spas have been properly cleaned in advance of your arrival. However, we experience wind events that cause debris from Palm Trees and other materials to fall into the pool. Please advise the office if your pool is not clean, and we will make every effort to contact a pool cleaner, but please understand that WE CANNOT GUARANTEE that the pool tech will be able to return to the Property. In the event of any damages caused by tampering, the Guest shall be responsible for the cost of said damages. POOL AND SPA heat are not included in your reservation. Please inquire about the daily/weekly estimated costs to heat the hot tub and pool. Weekly estimated expenses to heat a pool may cost upwards of $1,500.00 per week during your stay.

NO SMOKING POLICY: All properties are non-smoking. Violation of the no smoking policy will result in forfeiture of the full security deposit and damage liability of up to $2,500 for any discovered damage to furniture or odors.

PARKING: Please inquire about parking availability and restrictions.

GOOD NEIGHBOR POLICY: You agree to abide by all rules and regulations set forth by local ordinances, which includes a “Good Neighbor Policy”. You are advised to keep in mind that vacation rental properties are located in quiet, private neighborhoods. Please respect our neighbors. Anyone found to be violating noise ordinances of the City or HOA will be subject to an initial $500 fine followed by a possible eviction in egregious circumstances. Guests will not be issued any refund for issues related to noise ordinance violations. Possible violations include, without limitation, sound amplification outdoors, over occupying parking areas, over occupying rental Property, and failing to follow your Agreement with Manager HOA. Rules and Regulations allow for 24-hour quiet enjoyment of homeowner’s Property. While strict quiet hours are enforced between 9:00PM-8:00AM and no outdoor music that is amplified nor noise is permitted during those times, noise violations and fines may be cited at any time of day or night. There are no parties allowed at this Property. This Agreement and Guest’s reservation is subject to the Governing Documents of the HOA and/or City where the Property is located.

MAIL/SHIPPING POLICY: Manager does not recommend shipping directly to the Property. Manager does not have Property mailbox keys, and there are many different people with access to the Property at various times: vendors, housekeeping, guest services staff, etc. Manager is not responsible for any lost, damaged or delayed mail or deliveries. Returning late deliveries after a guest has left Property will incur an additional fee, plus cost of shipping.

ITEMS LEFT AT PROPERTY: Manager assumes no responsibility for lost, stolen or other items left at the Property. Reasonable effort will be made to contact the Guest for the return of items. There will be a $30.00 handling charge plus shipping costs for any found items returned at Guest's request. Manager shall not be held liable for condition of said items. Any items not claimed for longer than 30 days, may be donated or sold.

NO HOLD OVER POLICY: Manager attempts to ensure that all of its properties are fully booked and reserved for the owners of the vacation rental properties. Manager cannot permit Guest to remain on the Property beyond the date and time for checkout that Guest has previously agreed to during your reservation and confirmed by email, Guest has made a prior written agreement. If Guest holds over or remains on the Property beyond the time and date of checkout, Guest agrees and consents to be removed from the Property and will be locked out by Manager, its representatives, and/or law enforcement. Guest further consents to permit Manager to remove personal belongings to a location of Managers choice, where you can retrieve them.

NO REPLACEMENT PROPERTY GUARANTEE: If the Property which is the subject of this agreement becomes unavailable for any reason, a suitable substitute Property shall be found or all monies returned in full to the Guest, with no further liability opposed upon Manager or the Property owner. Manager will not be in breach of the terms of this Agreement if the cancellation by Manager is beyond reasonable control including and without limitation to a change in ownership of the Property, sale of the Property, a damage or malfunction of equipment, disturbances on nearby properties, construction in or adjacent to the Property, labor disputes, governmental regulations or controls, fire or other casualty, holdover tenants from a previous rental, inability to obtain materials or services, technical failure or difficulties, problems or interruptions with the internet or television, computer viruses, acts of god, insurrection, terrorism, or any other cause.

PROPERTY UNAVAILABLE DISCLOSURE: If, after this reservation is completed, and correspondence or discussions with the Guest disclose a change in circumstances involving the reservation of this Property, Manager has a right to refuse a reservation to the Guest if the reservation is not conducive to the welfare of the Property. Such circumstances include but are not limited to an event or party planned during the Guest’s occupancy of the Property, violations of the occupancy limits, rules regarding pets, age limitations or the purpose of the rental. This is not intended to be an all-inclusive list of circumstances which may cause a cancellation of reservation. If the reservation is canceled pursuant to this section, Manager will return all monies deposited to the Guest.

VACATION RENTAL (NOT A LEASE): This is a vacation rental agreement for temporary vacation stay at a managed vacation rental property. THIS AGREEMENT IS NOT A LEASE AND CONVEYS NO RIGHTS IN REAL PROPERTY. By agreeing to the Terms & Conditions, you stipulate and agree that you have not and will not receive a real property interest in or rights to the vacation rental Property.

LIABILITY OF GUEST AND OBLIGATION TO FOLLOW RULES: By agreeing below, you understand that Manager is only responsible for reservations, house cleaning, and check out. Manager reports to Property owners, where said Property owners are responsible for maintaining all aspects of their properties, including without limitation, providing insurance and improvements to the structures and land. By agreeing to these Terms & Conditions, below, you waive, discharge and agree to hold harmless Manager and the real Property owner from all damages or injuries arising from or related to your stay at managed Property, including without limitation, any accidents or injury to yourself, your Guests and associates, and loss of money, jewelry or valuables of any kind. You are responsible for keeping your valuables safe at all times. Guests agree to follow any and all House Rules provided to them by Manager, any and all rules of the Homeowners Association where the Property is located, and any and all City or County ordinances in the area where the Property is located. Guest will be held responsible for violation of any of these rules and hereby agrees to strictly abide by any and all rules thereof. Each Property will be monitored by video electronic surveillance to ensure that the rules are followed. Guests acknowledges that it will be granted access using a digital access code. Guest acknowledges that this Property is under 24-hour surveillance, monitoring and roving security patrols.

ILLEGAL SUBSTANCES AND MINORS IN POSSESSION: No illegal substances are allowed in the Property, and minors should not be in possession of alcohol or illegal substances. Violations will result in eviction from the Property and no refunds will be issued. Primary Guest and Approved Guests shall indemnify and hold harmless Manager and Manager’s shareholders, employees, principals, agents, heirs, successors, assigns and Property homeowner against liability arising from Minors in Possession of alcohol or illegal substances.

GUEST CHECK OUT PROCEDURE
* Check-out time is 11AM: Guest will be charged a full extra night’s stay if late check out has not previously been arranged with your Manager
* In warm weather, leave A/C thermostat at 80 degrees.
* Turn off all lights & appliances (coffee maker, electric tea kettle, etc.)
* Return any moved furniture back to its original spot
* Check all bedrooms and common areas for your personal items
* Take garbage out to the outdoor trash cans
* Pile used towels on the floor in the bathrooms
* Close and lock all windows and doors
* Leave any Garage & Gate openers provided to you in the welcome basket
Excessive cleaning fee may be charged from Guest security deposit if the Check Out Procedures listed above are not followed.

MEDIATION: Guest agrees to mediate any dispute or claim arising out of this Agreement, or any resulting transaction, before resorting to arbitration or court action. Mediation fees, if any, shall be divided equally among the parties involved.

JOINT AND INDIVIDUAL OBLIGATIONS: If there is more than one Guest, each one shall be individually and completely responsible for the performance of all obligations under this Agreement, jointly and individually with every other Guest.

ENTIRE CONTRACT: Time is of the essence. All prior agreements between Manager and Guest are incorporated in this Agreement, which constitutes the entire contract. It is intended as a final expression of the parties` agreement, and may not be contradicted by evidence of any prior agreement or contemporaneous oral agreement. The parties further intend that this Agreement constitutes the complete and exclusive statement of its terms, and that no extrinsic evidence whatsoever may be introduced in any judicial or other proceeding, if any, involving this Agreement. Any provision of this Agreement that is held to be invalid shall not affect the validity or enforceability of any other provision in this Agreement. The waiver of any breach shall not be construed as a continuing waiver of the same or any subsequent breach. This Agreement shall be governed and construed in accordance with the laws of the State of California and Riverside County. Riverside County shall have personal jurisdiction over the parties and the county in which the Property is located shall be the forum for any legal action brought in relation to this Agreement.

MISCELLANEOUS: Any and all legal matters arising out of this agreement shall be adjudicated in whichever city and county of the Guests’ Property address. Should any provision contained in any agreement between Manager or Property Owner and Guest be held to be invalid, illegal or enforceable by a court or other judicial tribunal of competent jurisdiction, the remainder of the agreement will be in full force and effect. Guest agrees that any such invalid, illegal or unenforceable provision will be replaced with a valid, legal and enforceable provision that most closely accomplishes the former provision’s economic effect. Guest agrees that facsimile and electronic signatures shall have the same authority as original signatures and this agreement may be signed in any number of counterparts.

SPECIAL EVENTS, MUSIC FESTIVALS AND HOLIDAY BOOKINGS: There is a strict no cancellation policy for all special event, holiday and music festival timeframes. Festivals include but are not limited to Desert Trip, Coachella and Stagecoach music festivals. Special events and music festivals that are cancelled, postposed, or altered in any way, for any reason, do not qualify for any refund, alteration of the reservation or cancellation, including Acts of God, pandemics, epidemics or health outbreaks such as COVID-19. NO CREDIT WILL BE ISSUED IN THE CASE OF EARLY DEPARTURE OR CANCELLATION FOR ANY FESTIVAL BOOKING.

CANCELLATIONS & REFUNDS: ALL PAYMENTS ARE NONREFUNDABLE. If Reservation is canceled outside 60 days of arrival, any Payments made will be forfeited and Guest is released from financial liability on remaining balance owed. Cancellations with less than 60-day notice will result in 100% loss of all payment less any security deposit or damage waiver. This loss can be avoided if the Trip Insurance was purchased. Credit card charges cannot be disputed. Any conflict or disagreement of these credit card charges related to this reservation shall be resolved through arbitration in the Riverside County, California.

PAYMENTS: Other than refundable security deposits, ALL PAYMENTS ARE NONREFUNDABLE. If full Payment is not made at the time of booking, the remaining Balance Payment is due 60 Days before Arrival and will be charged automatically to same credit card used, unless communicated otherwise between Guest and Manager. Within 60 Days of Arrival, Total Cost is due to reserve Property.

Guest hereby acknowledges and agrees to follow all house rules, neighborhood rules and city laws and ordinances. By confirming this reservation, the renter agrees to all terms and conditions of this Rental Agreement.

HOUSE RULES:
No smoking of any substance permitted inside the home at any time, which includes vaping and marijuana.

GUEST MAX OCCUPANCY: 10 Guests. Maximum of 6 Adults & 4 Children. No other guests are allowed at any given time. Not even to stop by during the day. This restriction is per the City of Big Bear Lake, CA.

CAR CAPACITY: Maximum of (4) car capacity at all times.

NO ANIMAL POLICY:
We DO NOT allow ANIMALS of any kind on the property without prior written permission. If you arrive with a pet and have not obtained permission, you may be liable to pay for additional non-refundable pet fees (per pet) and/or be asked to vacate the property for violating your Agreement. The minimum fee per pet will be a non-refundable $500 Penalty Fee + any extra cleaning fees and damages incurred to the property and you may be asked to vacate the property without notice.

ABSOLUTELY No parties or events.
May not be safe or suitable for infants (Under 2 years) (stairways, etc)
Check in is anytime after 4PM until 8PM cut off time.
Check out is by 10AM or before.

- Ideal check-in time is 4PM - 5PM for the area's GOOD NEIGHBOR POLICY - which applies to you and this area. This home is located in a residential neighborhood and the City and Agent enforce all applicable city ordinances that relate to occupancy, unnecessary or loud outdoor noise. GOOD NEIGHBOR POLICIES - CITY NOISE ORDINANCES - IMPORTANT HOUSE RULES: You certify that each responsible party/guest is 18 years of age or older and agree to honor the specified occupancy limits for this home and conduct yourselves in a manner respectful of neighbors by refraining from loud or unnecessary outdoor noises, disruptive parties, over-occupancy or any activity that interferes with the quiet enjoyment of neighbors, traffic flow, the community, and residents. Renter/ tenants and guests will maintain the home in good order and appearance at all times and will not disturb, annoy, endanger or inconvenience neighbors or prompt written or verbal complaints from police or neighbors. In the event that extensive cleaning and/or repairs are required from previous guests, check-in may be delayed until after 4:00 p.m., where there will be no refund nor discounts. Guests are not permitted on the property prior to check-in, without prior approval. CHECK-OUT is promptly at 10:00 a.m. on the day of departure unless specific arrangements have been made in advance. Late departures will be charged an additional night. Please close and lock all doors, sliders, windows, as, a fee will be charged for leaving the home unsecured. Please turn off all lights, heat, fans. Off-site trash and recycling removal from premises is 2 minutes from the home and is required by City Code. Any trash left behind, you will be charged a $25 per trash bag haul away fee.
Detailed information is provided in the House Book upon arrival. Please read the HOUSE BOOK thoroughly for important information. All dishes & cookware should be thoroughly rinsed, cleaned, dishwasher completed and clean dishes put away. You will be charged a $25 fee considered extra cleaning service, for our cleaners to unload the clean dishes from the dishwasher and put away. We ask that guests treat the home with care, leaving the Property in the same general condition as found upon arrival. Within the 1st hour of arrival, if you are not satisfied with cleaning, please contact your host so that we can attend to your specific requests. No cleaning fees are refunded. Property is inspected after guest departure. Additional charges will apply for stains on carpets, furnishings, linens, or towels, excessively dirty ovens, stove-tops, or BBQ grills, dirty dishes, trash not hauled away from property & moved furniture or appliances. These are not normal wear and tear and are not covered as part of the cleaning fee. Items requiring extra cleaning at departure will be charged to guest. NO SMOKING: Smoking is not allowed in the home or on the property. It is agreed smoking in this home will result in a charge of $1500 to the credit card or forfeiture of security deposit. ATTORNEY’S FEES AND COSTS The prevailing party in any action between the parties, including arbitration proceedings, arising out of or relating to this Agreement shall be entitled to recover his reasonable attorney’s fees and costs. ENTIRE AGREEMENT. This agreement constitutes the complete agreement between Lessor and Lessee and sets forth the obligations of the parties to each other. Any oral agreements or representations respecting the Property not expressly set forth in this instrument are null and void. All prior negotiations between the parties are included in this agreement. This agreement may not be amended, modified, or changed, except in a writing signed by Lessor and Lessee. NO REFUNDS NO CREDITS: We want your visit to be enjoyable, comfortable and pleasant. It is understood that in renting a private vacation home or condo, there are many situations that are by nature beyond the control of the Agent, company or ownership and credits or discounts will not be granted for such. Examples that are not guaranteed nor warranted and will not warrant any refund or credit of rental monies, include, but are not limited to: failure of systems, AC or heat, pool-spa equipment/heater, appliances, electronics, or cable TV not working, the home's systems or mechanical malfunctions, plumbing, Internet, construction taking place in the area, a home not decorated or accommodated to your tastes/expectations, bad weather, condition of landscaping, a neighborhood disturbance/noise. In the rare event of a mechanical malfunction or inconvenience, we will do our best to resolve quickly. Repairs, if any, will be accomplished as soon as possible, taking into consideration service personnel workload, parts availability, and nature of repair. However, it is understood that no refund or credits will be granted for any early departures or system malfunctions. Expenses for unnecessary service calls are the responsibility of the Guest. The sand, heat, and wind of our mountain climate create a tough environment for home mechanical systems. This can sometimes result in equipment failure. Every reasonable effort will be made to remedy unforeseen situations, and correct any problems in a timely manner as possible. No refunds or credits due to malfunctions in systems or equipment or other guest dissatisfaction. We reserve the right to inspect and service the home during your visit, including, but not limited to required weekly gardener service & pool service, arranged by homeowner. Thank you. We appreciate your business.

Registration Details
2022-0617