About the updates to our Terms

Last updated: February 6, 2025

We’ve updated our Terms of Service, Payments Terms of Service, Rebooking and Refund Policy for Homes, some of our other terms and policies (collectively, “Terms”), and our Privacy Policy.

The updates to our Terms discussed below are effective immediately for all first time users beginning February 6, 2025. The updated Terms will go into effect for existing users on April 17, 2025. After that date, you will need to agree to the updated Terms and acknowledge the Privacy Policy in order to book or manage reservations. Our use of your personal information from that date onward will be subject to the updated Privacy Policy.

Capitalized terms not defined on this page have the same meanings given to them in the Terms. You can read the full terms in the links below, along with key changes and other important information:

Updates to the Terms of Service

• We reorganized the Terms of Service to better highlight the additional terms and policies that apply to users.
• We updated the United States arbitration agreement.
• We clarified Host’s responsibility to inform their additional guests of any requirements set by Hosts
• We updated the Terms of Service to highlight Airbnb’s compliance with the European Accessibility Act.
• We clarified the Host’s obligation to include all mandatory fees in the appropriate location on their listing.
• We updated the Terms of Service to reflect changes to Airbnb’s business.

Updates to the Payments Terms of Service

• We updated the United States arbitration agreement.
• We updated the Payments Term of Service to clarify the timing of payouts to Hosts.
• We updated the Payments Term of Service to include details on how Pay Part Now, Part Later works.
• We updated the Payments Terms of Service to explain that we may withhold from future payouts of hosts participating in the Carbon Monoxide Alarm Program in accordance with the program terms.
• We updated the Payments Terms of Service for non-European Users to clarify when the agreement between Users and Airbnb becomes effective.

Updates to the Rebooking and Refund Policy for Homes

• We removed the requirement that a host cancellation must be within 30 days of check-in before Airbnb provides assistance with rebooking the cancelled reservation.
• We updated the Rebooking and Refund Policy to provide additional details on how Airbnb assists with immediate rebookings for guests whose reservations have been cancelled.

Updates to the Privacy Policy

• We updated the "Personal Information We Collect" section to consolidate our privacy notice supplements into the main Privacy Policy, expanded the categories of information you choose to give us, and provided further clarity about the personal information we collect in order to provide our services and new product features.
• We clarified the purposes for which we use that information and how we process and share that information within Airbnb and with our service providers.
• We made updates for compliance with upcoming laws and regulations.
• We amended and consolidated the Outside the United States and the United States Supplements for greater clarity and organization.
• We updated the data controllers and added a new supplement for users residing in Brazil.

Updates to the Host Damage Protection Terms and the Host Damage Protection Terms for Australian Users

• We clarified the requirements for Hosts when requesting reimbursement for loss or damage from their guest.
• We updated and clarified the definitions of “Eligible Property”, “Ineligible Property”, “Invitee”, and “Wear and Tear”.
• We added a definition for “Household Linens” and updated and clarified eligibility for loss or damage due to stains to “Household Linens”.
• We made changes for organization and clarity.
• We updated the United States arbitration agreement.

Update to the Host Liability Insurance Program Summary

• The Host Liability Insurance (“HLI”) Program Summary has been updated to describe how the HLI program applies when a Host has 6 or more active listings and there is other available insurance.

Common Questions

Here are a few common questions that you may have about this process.

I created my Airbnb account before February 6, 2025. What will happen after April 17, 2025?

After April 17, 2025, all users who registered their Airbnb account before February 6, 2025 will be asked to review and agree to the updated Terms. You will have to agree to the updated Terms before you can continue to book stays, receive future bookings, or use your Host tools. If you disagree with the updated Terms, we'll give you information about your options for completing existing reservations and canceling your account. If you have any questions or encounter any difficulties during this process, please email terms@airbnb.com for assistance. Existing users will not be able to agree to the updated Terms earlier than April 17, 2025. Your continued use of the Airbnb Platform from April 17, 2025 will be subject to the new Privacy Policy.

I created my Airbnb account on or after February 6, 2025. Which Terms apply to me?

If you registered your Airbnb account on or after February 6, 2025, you already agreed to the updated Terms of Service, Payments Terms of Service, and other terms and policies. Also, your use of the Airbnb Platform is subject to the new Privacy Policy. The updated Terms apply to you and there is nothing more you need to do.

How do the updated Terms apply to my upcoming confirmed bookings?

The updated Terms will apply to all activities (including existing, confirmed bookings) on the Airbnb Platform from the time you agree to them. If you are an existing user and you do not agree to the new terms, the previous version of the Terms of Service, Payments Terms of Service, and Privacy Policy will continue to apply to bookings you confirmed before April 17, 2025. Regardless of whether you agree to the new Terms, your continued use of the Airbnb Platform from April 17, 2025 on will be subject to the updated Privacy Policy.

Until April 17, 2025, the existing versions of the Terms can be found at the Terms of Service Archive, Payments Terms of Service Archive, and Privacy Policy Archive pages.

We hope that you found the above information helpful. We've highlighted what we think are the most noteworthy changes, but you should also review the documents in full yourself.