Booking inquiries
Booking inquiries
- How-to
Decline a trip request
You can always decline any inquiries or requests that you can’t accommodate, but you should do so within 24 hours. - How-to
Respond to a request
You have 24 hours to accept or decline a trip request before it expires. - How-to
Respond to an inquiry
Respond within 24 hours. Guests who send an inquiry are usually searching for more information before sending a reservation request. - How-to
Understanding your reservation status
Find details on the various statuses your reservation may go through. - How-to
When a guest asks to visit before booking
Encourage them to review your listing description and photos, and be available to answer any additional questions they have about your space… - How-to
Receiving an Airbnb.org emergency stay request
Airbnb.org helps nonprofit organizations offer a temporary place to stay to people in need. - How-to
What guest details Hosts can expect prior to booking
Find out what details you'll be able to review when a potential guest sends you a request.