HURRICANES HELENE & MILTON
Help impacted communities
100% of your donation will be matched by Airbnb until Nov 1.
Hurricane Helene caused devastation throughout the Southeastern US. Now, Hurricane Milton is projected to hit Florida this week.Airbnb.org is providing free, emergency housing to people who have been displaced by the storms, volunteers, and first responders. If you are in need of support, find more information here.
Provide a place to stay
If you’re located near an impacted area and your place is habitable, we’re looking for places for survivors and first responders. You can provide a place to stay at a discount through Airbnb.org.
How hosting works
- You’ll provide a comfortable bed and basic amenities for anywhere from a few days to a few weeks. Airbnb.org helps cover the cost so guests stay for free.
- Airbnb.org partners with government organizations and nonprofits that check guests for eligibility and assist them before, during, and after.
- Airbnb waives all service fees for Airbnb.org stays. As always, Airbnb provides Hosts with AirCover.
100% of your donation goes toward providing emergency housing.
Stays are completely free for guests. Airbnb.org covers the cost and waives all fees.
We are here to support your community.
FAQ
How do I access an Airbnb.org emergency stay?
Currently, Airbnb.org doesn’t provide a direct intake process for people seeking emergency assistance. Airbnb.org works with governmental entities and nonprofit partners that help determine individual guests’ eligibility. Call 211 for support. Learn more
Who can book a place through Airbnb.org?
People who have been affected by Hurricane Helene may be eligible to book an emergency stay through Airbnb.org. They may be survivors of the event or relief workers coming to help in an official capacity. Airbnb.org works with governmental entities and nonprofit partners that help determine individual guests’ eligibility. Learn more
Can I offer my home for full price on Airbnb and also for free or with a discount through Airbnb.org?
Yes. Your place will have one calendar, so guests won’t be able to double-book your space.
How will I know that the booking came from Airbnb.org?
Hosts are notified during the booking process when a reservation request is for an emergency stay through Airbnb.org.
What happens when a guest’s stay ends?
Airbnb.org guests are responsible for checking out at the agreed-upon time according to the reservation record. In the event of a missed check-out, Airbnb has a dedicated team of specialized support agents who will work with the guest to facilitate a prompt checkout.
I'm not an Airbnb host, but I would love to offer my home specifically for this situation. What should I do?
You can sign up to host exclusively through Airbnb.org, which means you’ll only host guests in need of emergency stays and will offer your place for free. Depending on timing and location, your guests may be traveling due to the hurricane or may be traveling for other emergencies in the future. Your place will not be available for guests to book vacation stays, only emergency stays.