The Cornwall Healthy Tourism Commitment

Tourism in Cornwall has taken a big leap in recent years. More and more people have ventured here to explore everything Cornwall has to offer. We know that for you as a local this brings both positives and negatives. We want to do our best to help with those aspects that can make it difficult. That’s why we’re committed to being a good partner to your local community and policymakers. Below you can read more about initiatives like our nuisance hotline and the UK Trust & Safety Alliance, and the reasons why we’re putting our full support behind a national registration system for short-term lets.

You can also meet locals Ellen, Jaxon, Jake and Katy, who share their experience of living here alongside the visitors who come every year.

New rules for ‘holiday lets’

We’re supporting the Government’s proposal to introduce an online nationwide registration system for all operators of short-term lets. This will create more visibility around ‘holiday lets’. We hope these regulations will put a stop to those who want to bend the rules so that short-term lets can bring a positive impact to local communities when managed in the right way.

“Cornwall is the inspiration for my art but the visitors are the ones who give it a home.”

Find out more about the inspiration behind Ellen’s art and her connection to the galleries and visitors who buy it.

“Cornwall is the inspiration for my art but the visitors are the ones who give it a home.”

Find out more about the inspiration behind Ellen’s art and her connection to the galleries and visitors who buy it.

Let’s talk about the housing crisis

We know that tourism is important for the Cornish economy but it can also impact locals’ way of life. We want to work with communities and policymakers to help improve the situation. This is why we support the introduction of new rules for ‘holiday lets’. A nationwide registration system will give local authorities the tools to know what is going on in their communities, and take action when needed.

“Holiday homes benefit my work immensely, but they also make it difficult to get on the housing ladder. More transparency allows the local councils to see what’s going on.”

Discover more about Jaxon’s work shaping the landscape of Cornwall and his experience getting on the property ladder.

“Holiday homes benefit my work immensely, but they also make it difficult to get on the housing ladder. More transparency allows the local councils to see what’s going on.”

Discover more about Jaxon’s work shaping the landscape of Cornwall and his experience getting on the property ladder.

Healthy tourism recovery is key

As domestic tourism continues to thrive, Airbnb is committed to being a good partner to communities like Cornwall, and we’ve taken action to help spread the benefits of tourism and minimise the negative impact that an increase in visitors can sometimes bring. That’s why we recently launched our Healthy Tourism Commitment, designed to support the sustainable recovery of the UK’s tourism sector.

“Tourism is key to Cornwall’s economy. Airbnb is helping us bounce back after the effects of the pandemic.”

Learn more about Jake’s pottery studio and shop and what he thinks visitors bring to the area.

“Tourism is key to Cornwall’s economy. Airbnb is helping us bounce back after the effects of the pandemic.”

Learn more about Jake’s pottery studio and shop and what he thinks visitors bring to the area.

Zero tolerance for noise

If any visitor is disturbing the peace we want to know about it. Let us know what the problem is and one of our dedicated team will get back to you to find a solution. Head to the Neighbourhood Support page.

“Hosting on Airbnb isn’t a bonus, it’s a necessity.”

Discover more about Katy’s day-to-day life working alongside local fishermen and the visitors who come here.

“Hosting on Airbnb isn’t a bonus, it’s a necessity.”

Discover more about Katy’s day-to-day life working alongside local fishermen and the visitors who come here.

Calling in the experts

In 2021, we launched the UK Trust and Safety Alliance, a network of expert organisations that work closely with Airbnb to provide information and guidance to Hosts and the Airbnb community. Members include the National Fire Chief’s Council, Neighbourhood Watch, Crimestoppers, Get Safe Online,the Royal Society for the Prevention of Accidents and Race on the Agenda. Read more about what the UK Trust and Safety Alliance does.